Home Forums Ticketing Add-on "Add New Ticket" not working?

"Add New Ticket" not working?

Posted: July 28, 2013 at 3:45 pm

Rob Mougey

July 28, 2013 at 3:45 pm

Hi –

I’m trying to “Add New Ticket” using the default template and CSS. I enter a name, and I’ve tried both leaving the CSS and template dropdowns on the default as well as explicitly selecting simple.css and index.php, but after I hit “Save”, nothing happens. I’m returned to the list of tickets which still appears as empty, and it stays empty if I reload that page. It appears that the new ticket if not getting created/saved – what am I doing wrong?


p.s. Also, if I try to view the default ticket for an attendee of one of the events, I get what looks like a partially-populated ticket and error messages like this:

Notice: Trying to get property of non-object in /home/content/16/11111816/html/wp-content/plugins/espresso-ticketing/functions.php on line 154

Notice: Undefined property: stdClass::$event_name in /home/content/16/11111816/html/wp-content/plugins/espresso-ticketing/functions.php on line 201

Notice: Undefined property: stdClass::$event_code in /home/content/16/11111816/html/wp-content/plugins/espresso-ticketing/functions.php on line 205

Notice: Undefined property: stdClass::$event_identifier in /home/content/16/11111816/html/wp-content/plugins/espresso-ticketing/functions.php on line 323

Notice: Undefined property: stdClass::$event_name in /home/content/16/11111816/html/wp-content/plugins/espresso-ticketing/functions.php on line 328

Notice: Undefined property: stdClass::$event_desc in /home/content/16/11111816/html/wp-content/plugins/espresso-ticketing/functions.php on line 329

Notice: Undefined property: stdClass::$ticket_content in /home/content/16/11111816/html/wp-content/plugins/espresso-ticketing/functions.php on line 351


  • Support Staff

July 28, 2013 at 5:30 pm

Hi Rob,

Can you check which version of WordPress and Event Espresso you have installed please?


Rob Mougey

July 28, 2013 at 5:58 pm

Hi, sorry I forgot to include that in the first comment… As far as I know I have the current version of everything:

WordPress 3.5.2
Event Espresso


July 29, 2013 at 12:43 am

Hi Rob,

I can only think that this is a corrupt installation or something. Two things to try to start with:

1) Deactivate Event Espresso and all Event Espresso add ons. Reactivate Event Espresso and the add ons you use.

2) Remove the ticketing add on completely and reinstall.

Rob Mougey

August 3, 2013 at 3:21 pm

This seems to be working after deactivating EE and all add-ons, upgrading to 3.1.34.P, and then reactivating.

Now I get a different error which I’ll post separately.

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