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add new registration expired ticket

Posted: April 17, 2019 at 5:16 pm


April 17, 2019 at 5:16 pm

I want to add a student to a class that started last night. I increased the ticket sales date but it still tells me ticket sales have expired. How do I register new student for this class?


  • Support Staff

April 18, 2019 at 4:06 am

Hi there,

To add registrations to an event, you need a ticket that is ‘on sale’ and also a datetime that is upcoming (the ‘Event Start’ is in the future) or active (Event Start has passed but ‘Event End’ is still a date in the future).

So do you have both of those on the event?

Can you add a screenshot of your ‘Event Tickets & Datetimes’ section on the event? You can set the reply to private if preferred.

The support post ‘add new registration expired ticket’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 1 year, 1 month ago ago

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