Support

Home › Forums › Event Espresso Premium › Add New Attendee not working

Add New Attendee not working

Posted: April 3, 2014 at 11:16 am


rpicker

April 3, 2014 at 11:16 am

Ever since I upgraded to to 3.1.36.4 I have not been able to add new attendee from the back end. I fill in all the fields required and available and it gives me an error message when I submit:You must enter the last name for the attendee
The fields turn blank and nothing happens.


Lorenzo Orlando Caum

  • Support Staff

    •

April 3, 2014 at 12:24 pm

Hello,

Is this only happening with a specific event?

Could you try deactivating the Event Espresso software through WP Plugins and then reactivating Event Espresso?

—
Lorenzo


rpicker

April 5, 2014 at 12:13 am

I deactivated and reactivated and nothing changed. Just tested this again. Yes this is happening in all events.


Lorenzo Orlando Caum

  • Support Staff

    •

April 5, 2014 at 7:21 am

Is there a last name field on that page or was it removed from the personal question group?

—
Lorenzo

The support post ‘Add New Attendee not working’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 10 years, 1 month ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso