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Add more attendees toggle not working after update

Posted: August 23, 2012 at 11:18 pm


teta

August 23, 2012 at 11:18 pm

After updating from 3.1.19 to 3.1.26 I find that the add more attendees toggle is not working.

Thanks


Seth Shoultes

  • Support Staff

August 23, 2012 at 11:54 pm

Sounds like a theme or javascript incompatibility. What is the URL to the website?


teta

August 24, 2012 at 12:13 am

The website url is torontobicycletours.com. Sample registration page URL is https://torontobicycletours.com/event-registration?regevent_action=register&event_id=259


Jonathan Wilson

August 24, 2012 at 12:07 pm

It appears that this issue is no longer occurring on your site. Has it been resolved?

If you are still having problems, this page addresses JavaScript related errors that are similar to what you are experiencing. https://eventespresso.com/wiki/troubleshooting-event-espresso/


teta

August 24, 2012 at 12:15 pm

Hi, the situation is not resolved, I restored 3.1.19 so that my guests can continue to register for events today. I will review the troubleshooting tips in the link you sent. Thanks


teta

September 3, 2012 at 10:21 pm

Hi, I’ve reviewed the link you sent me. Implementing the fix is beyond my comfort. Can you help?

Thanks,
Terrence


Jonathan Wilson

September 3, 2012 at 10:48 pm

Yes. We can. Did you send WordPress admin level log in credentials via the contact form on this page? https://eventespresso.com/contact/

If not, do that and select the “I am sending login info as requested” department form.


Seth Shoultes

  • Support Staff

September 3, 2012 at 11:08 pm

Terrence,

I am already working on your site.


Seth Shoultes

  • Support Staff

September 4, 2012 at 12:38 am

@Terrence it looks like the Javascript error is due to an outdated version WordPress (version 3.2.1) and jQuery (version 1.6.1) on your site. The latest version of Event Espresso requires jQuery 1.7 and the latest version of WordPress is loading jQuery 1.7.2.

Is it possible to update WP?


Seth Shoultes

  • Support Staff

September 4, 2012 at 8:40 am

@Terrence I tested your theme on my test server, with the latest WP, and the add attendee toggle works fine:
http://www.screencast.com/t/QUKi0xMwy

I changed the event-espresso/includes/functions/main.php around line 200 where it says:

.on(\'click\',

Changed it to

.click(\'click\',

Looks like there are 6 spots.

Then change

.off(\'click\',

To

.unbind(\'click\',

Looks like there are 2 spots.

This should work for jQuery versions earlier than 1.7.

The support post ‘Add more attendees toggle not working after update’ is closed to new replies.

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Status: closed

Updated by  Seth Shoultes 8 years, 5 months ago ago

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