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Add More Attendees not working

Posted: March 16, 2014 at 11:56 am


Mark Leeson

March 16, 2014 at 11:56 am

Hi there,

I am using this plugin (great job by the way guys) on a site for a client. However I seem to be having trouble trying to trouble shoot the Add More Attendees button.

Example URL: http://profitprogramme.com/event-registration/?ee=6

I see that the JS is loaded on the page, jquery appears to only be included once. Firebug isn’t reporting any errors to me, however it looks like the JS click event isn’t hooking up. The .add-additional-attendee-lnk is correctly a child of #registration_form.

Any help would be greatly appreciated.


Dean

March 17, 2014 at 6:17 am

Hi Mark,

That’s an odd one, becuase as you say, there seems to be nothing out of the ordinary going on here.

As such I can only assume it is a conflict in the javascript, which means you will need to troubleshoot the site. I would start by disabling all addons apart from EE and revert to a default theme.

If the Add More Attendees button works, then you know its the theme or a pluign. Reactivate each one by one testing the Add More attendees button (after refreshing the page) each time.


Josh

  • Support Staff

April 15, 2014 at 10:34 am

Hi Mark,

I looked into this further and I can verify that the Add more attendees script is not working because of a misconfiguration in the W3 total cache plugin. If I remove this line of code from the page using dev tools the Add more attendees script starts working:

<script type="text/javascript">w3tc_load_js('http://www.profitprogramme.com/wp-content/cache/minify/000000/c37bb/default.include-footer.f7b74a.js');</script>

Please check with your developer and ask them to check the configuration settings for the Script minifying feature of the W3 total cache plugin. Alternatively, they can disable that feature if it continues to break the functionality of the registration page.

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