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Add More Attendees Button Not Working

Posted: August 17, 2020 at 4:08 pm


Tucson Web

August 17, 2020 at 4:08 pm

My “Add More Attendees” Button is not working. I have chosen “yes” for allow group registrations. I have also chosen Full Registration Information in the box that “Additional Attendee Registration Info” and checked off the appropriate “Event Questions for Additional Attendees.” I did just have my PHP updated, and everything worked before then. Hostgator, my web host, was able to adjust everything so that the Event Espresso registration page appeared as it should, so I thought everything was working properly until I attempted to register more than one attendee. Any ideas? All of my plugins are up to date.


Tony

  • Support Staff

August 18, 2020 at 7:45 am

Hi there,

The ‘Add more attendee’ button uses jQuery to add additional sections to the form and currently your site’s theme is throwing multiple JavaScript errors which will prevent any additional JavaScript from running on the page.

See: https://monosnap.com/file/cHBPJnzlpxB3Dkm3SocdFXW9ohYzKO

Inside your theme’s main.js file it’s using jQuery.browser which was removed from the jQuery library in version 1.9 (WordPress uses 1.12.4) so your theme’s JavaScript file will need to be updated to fix this.


Tony

  • Support Staff

August 19, 2020 at 3:02 am

One thing you can try is installing this plugin:

https://wordpress.org/plugins/enable-jquery-migrate-helper/

However, note that even using that plugin is intended to be temporary to give you time to update code in the theme. Activating that plugin and not fixing the code will simply delay the same issue from happening at a later date.

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Updated by  Tony 2 months, 1 week ago ago

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