Home Forums Event Espresso Premium Add Event Name to Receipt

Add Event Name to Receipt

Posted: October 28, 2014 at 9:35 am

Donna DeMarco

October 28, 2014 at 9:35 am

We have a Joomla site using an AIM plugin and a WordPress site running EE4 with the AIM plugin (although this issue was on EE3 as well).

For the transactions through the Joomla site the event name appears on the receipts, but for the EE4 transactions the event name does not appear on the receipts.

Can you please tell me if there is something I can do to add the event name to the receipts? This is the way the accountant keeps track of which event the transaction was for ( reports don’t include detailed information).

Sidney Harrell

October 28, 2014 at 11:19 am

It looks like EE4 AIM gateway is sending the line item descriptions, concatenated together with commas, and then trimmed to 256 characters, in the description field to, unless it is attempting a partial payment on the transaction, in which case it sends “Partial payent of …”. What are you seeing in the description field on the transactions?

Donna DeMarco

October 29, 2014 at 9:19 am

It sends the names to, that’s fine. It’s not in the transaction description but in Line Items so it doesn’t appear on the receipt or in transaction reports. This is where the issue lies.

Sidney Harrell

October 29, 2014 at 12:20 pm

The same code that adds it to the Line Item looks like it’s adding it to the x_description field. Are you on the current 4.4.4 version of EE? Are you seeing anything in the description field at all?

Donna DeMarco

October 31, 2014 at 8:16 am

I’m sorry, it looks like we decided not to make the jump to EE4. We are using

The Description field is blank. The Itemized Order Information is where everything shows up.

Lorenzo Orlando Caum

  • Support Staff

October 31, 2014 at 9:59 am

Hi, please see this:

However, if you make this change then you will not see multiple event names if the Multiple Registration add-on is in use.


Donna DeMarco

October 31, 2014 at 11:06 am

So if I add the description field I lose the itemized description we already have? Or will I just not see multiple event names in the new description?

Lorenzo Orlando Caum

  • Support Staff

October 31, 2014 at 11:21 am

You’ll only see a single event name there. If you need the itemized information, then I would not make this change.


The support post ‘Add Event Name to Receipt’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Lorenzo Orlando Caum 5 years, 8 months ago ago

Topic Tags



This topic is: not resolved
Do NOT follow this link or you will be banned from the site!