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Add Datetime and Create Ticket buttons not working

Posted: May 8, 2018 at 1:55 pm


icl

May 8, 2018 at 1:55 pm

Trying to create an event, or edit an existing event, the “add datetime” and “create ticket” buttons aren’t working. They refresh the page, but do not add additional field rows to the event. Per this post (https://eventespresso.com/topic/unable-to-add-datetime/) it could be a js issue. I deactivated all other plugins and switched to a default theme, but the error persisted.

Please advise how to fix.

WordPress Version: 4.9.5
PHP Version: 7.0.10
MySQL Version: 5.7.14
Event Espresso Version: 4.9.61.p


Josh

  • Support Staff

May 8, 2018 at 2:36 pm

This may be related to the other topic you just posted where not all of Event Espresso’s code is being loaded. Can you check that that page in the browser console to see if there are any JavaScript errors?


icl

May 8, 2018 at 2:45 pm

No console errors are showing up on my end.


Josh

  • Support Staff

May 9, 2018 at 8:55 am

I mentioned earlier that this may be related to the other topic you just posted where not all of Event Espresso’s code is being loaded. So the way forward will be to ensure that all the files can be loaded by PHP. If fixing the other issue doesn’t resolve this we can investigate further.


icl

May 9, 2018 at 12:13 pm

I updated the other ticket. EE4 has compatibility issues with PHP 7+.


Josh

  • Support Staff

May 9, 2018 at 12:32 pm

EE4 doesn’t actually have compatibility issues with PHP 7+.

The support post ‘Add Datetime and Create Ticket buttons not working’ is closed to new replies.

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Status: closed

Updated by  Josh 3 months, 1 week ago ago

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