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Add Base Price and Price Modifier to Export + Filtered Export not working

Posted: April 12, 2018 at 10:03 am


April 12, 2018 at 10:03 am


I have two problems with exporting my registrations:
1. We have used Percent Price Modifiers to manage multi-region tax amounts but I need to be able to show them separated out from the ticket price. How do I add Base Price and Price Modifier as columns in Excel.
2. When I filter my list and chose “Export Filtered List” it links me to a “Page Not Found” error, even though exporting the full list works.

Please let me know how I can adjust these two things to get the exports I need.



  • Support Staff

April 12, 2018 at 12:36 pm

Hi Matt,

Adding more columns to the CSV report requires custom development. There’s a similar function in the code snippet library that you can add to a custom site plugin and that will get you pretty close:

With regards to the Page not found error, there could be a mod-security rule getting tripped which would cause a redirection to a 404 page. The first thing to try is you go to the Events admin list table, then hover over an event name, then click on Registrations. This will take you to a list of registrations for only the event. At that point, you click on Reset Filters. Then try the Filtered CSV Report button. If you get the 404 page then, you can contact your host and see if they can check the mod security logs. Whatever triggered the Mod_security rule can probably be whitelisted.

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Updated by  Josh 2 years, 2 months ago ago

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