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Add a fixed price surcharge on per transaction (not ticket)

Posted: March 25, 2013 at 1:56 pm

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Rupert Abrahams

March 25, 2013 at 1:56 pm

Hi I want to be able to charge a £1.50 transaction fee when someone buys their tickets from our website. I don’t want to do this on a per ticket basis but just for the whole transaction. For example if someone buys one ticket they would be charged £1.50 and if they buy 10 tickets they would still be charged £1.50


Dean

March 26, 2013 at 3:22 am

Hello Rupert,

We do not have a facility for a basket surcharge, only a surcharge per ticket.


Rupert Abrahams

March 27, 2013 at 3:59 am

Hi Thanks for that. Is there any way round this, we need to add on a fixed charge of £1.50 per transaction.


Josh

  • Support Staff

    •

March 27, 2013 at 7:38 am

Hi Rupert,

One possible work around is to the payment gateway’s shipping cost add-on. If this is an available option with your payment method, you may be able to use it to charge your additional fee.
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Updated by Josh 11 years, 9 months ago ago

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