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Accidentally installed EE4 with EE3 installed wp admin not loading

Posted: April 5, 2017 at 11:27 am


ayfeast

April 5, 2017 at 11:27 am

Hi all,
I recently renewed my subscription to EE3 for another year. I performed an update because we have been having paypal issues with signups. Now I have an issue with not being able to login to wp admin. On the off chance that it does load I get a landing page for EE4. ayf.org/wp-admin/admin.php?page=espresso_about. ANy ideas how to fix. I do not really have a ton of FTP knowledge if that is required for the solution. All I want to do is get EE3 back.


Josh

  • Support Staff

April 5, 2017 at 11:36 am

If you can access the /wp-admin/plugins.php page of your site, then you can deactivate EE4 there. If not, you can manually deactivate EE4 by using FTP (or use your host’s cpanel file manager) and rename the /wp-content/plugins/event-espresso-core-reg/ folder.


ayfeast

April 5, 2017 at 12:07 pm

@josh I managed to ftp in and rename the file however im still not able to login to wp admin


Josh

  • Support Staff

April 5, 2017 at 12:11 pm

You should not have renamed a file, instead you rename a folder. In any case, it may be another plugin other than Event Espresso that’s preventing you from logging in. In which case, you can temporarily rename the /plugins/ folder located within wp-content. That will disable all plugins. Then you can visit the wp-plugins page, then change the folder name back to /plugins/. Then you’ll be able to reactivate plugins.


ayfeast

April 5, 2017 at 12:16 pm

Thanks @ josh. I realized I renamed the wrong folder and managed to get my site up thanks for all the help.

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Status: closed

Updated by  ayfeast 2 years, 8 months ago ago

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