Support

November 28, 2023 at 2:42 pm

Hi there,

My apologies but I’m not sure I understand.

I don’t have my website that had the Event Expresso login

Which Event Espresso login? This site (eventespresso.com) is the only unique ‘login’ you will have for Event Espresso.

I can get too event expresso from a browser but does not allow me to see my Event info.

So you can access your events on the front end of the site but can’t log into the admin side of the site?

November 28, 2023 at 4:19 pm

Ah, ok. So I follow now.

Thanks Tony. I can get to Event Expresso ands see my license info and renewal dates.

So this is you EventEspresso.com account, its the account for support and to download EE/Add-ons etc.

In the system we had we could access all the event info and participants via a logon page we clicked on, then I would see event info, some graphs, participants names with menus down the left side of the page.

That sounds like the admin side of your site, your WP admin.

We don’t have access to any of that data, it is all stored within your site’s database so its not something I/we here at EventEspresso.com can give you access to.

However…

Our WP site seems to have been lost… Can I get there another way?

Lost? Losing/Moving a site is a lot harder to do than it sounds without it being an intentional move.

I’ll add some additional links in a private reply after this one.