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Access Event Text Area

Posted: September 8, 2017 at 12:40 am


Mike Doughty

September 8, 2017 at 12:40 am

Hi,

We are using EE4 and in setting up an event, I’m not able to access the text area in the Event Setup area, where you would normally put the content.

https://screencast.com/t/8utyhpKypn

How is this fixed?

Thanks, Mike


Tony

  • Support Staff

September 8, 2017 at 2:47 am

Hi Mike,

You need to update the version of Event Espresso you are using, the above is caused by changes within 4.8 that we fixed a while back.

Which version of EE4 are you currently using?


Mike Doughty

September 8, 2017 at 2:52 am

Hi,

No, I’m using the most up to date version, currently 5.1.1.

If it’s not that, what will it be?

Thanks, Mike


Tony

  • Support Staff

September 8, 2017 at 3:04 am

currently 5.1.1

5.1.1?

The latest version of EE4 is 4.9.45.p


Mike Doughty

September 8, 2017 at 3:09 am

Sorry was looking at the theme, not EE, we are using 4.9.20.p currently.

Sounds like there shouldn’t be any issue with this version.

What would be causing it?


Mike Doughty

September 8, 2017 at 3:11 am

I’ve updated all of the plugins and its fixed it. thanks


Tony

  • Support Staff

September 8, 2017 at 3:32 am

Just to note 4.9.20.p was released November 3, 2016:

https://eventespresso.com/wiki/2016-changelog-archive/#4.9.20

The WP 4.8 branch was created December 7, 2016 so none of the 4.8 fixes existed before then.

I’m glad updating fixed the problem for you, if you run into any further problems please do let us know.

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Status: closed

Updated by  Tony 2 years, 2 months ago ago

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