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Abandoned and Pending Registrations in EE4

Posted: June 30, 2020 at 10:00 am


Elizabeth

June 30, 2020 at 10:00 am

This from my customer:

Espresso is counting a ticket abandoned as a purchase and pending registrations as a ticket purchased.


Tony

  • Support Staff

    •

June 30, 2020 at 11:05 am

Hi Dorian,

For how long?

Event Espresso will reserve tickets when they are submitted on the ticket selector, when the user session expires (by default thats 1 hour) the tickets are then released back on sale.

We do this to prevent tickets from overselling (User B completing their purchase in the time it takes for User A to add their details and pay).

The support post ‘Abandoned and Pending Registrations in EE4’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: closed

Updated by  Tony 3 years, 9 months ago ago

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