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500 Error message when I try to delete a ticket

Posted: November 15, 2018 at 1:06 pm

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Katrina Wieberg

November 15, 2018 at 1:06 pm

I am trying to delete a ticket from an event and when I try I get the 500 http error message.
Thank you for your help,
Karen


Josh

  • Support Staff

    •

November 15, 2018 at 1:50 pm

Hi,

I checked and it looks like you were getting 500 errors in other areas of the admin where you reported here:
https://eventespresso.com/topic/error-message-when-i-try-to-add-questions-for-primary-registrant/

Is WP_DEBUG_LOG still activated? If so, you can check the debug.log file located in the site’s wp-content folder and there should be additional error information to explain what led to the 500 error.

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Updated by Josh 6 years ago ago

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