Support

November 20, 2019 at 9:41 am

Hi,

This might be caused by some theme code that modifies the standard WordPress query. We’ve seen this before where the theme hard codes in “Published” as the only viewable post status. In this case though, you also want a post with “Sold Out” status to be viewable too.

Here’s a quick way to check to see if it is the theme causing this:

1) Log into the site as an admin
2) Go to the sold out event page that has the 404 error
3) Click the “Customize” link in the toolbar
4) Preview (but don’t publish the changes) another installed theme (there should be a “twentysomething” theme installed)

With the other theme preview, does the event content display without a 404 error?

If so, then that indicates the theme is the problem. We’ve fixed this same problem before for another theme, and this was the code:

https://gist.github.com/joshfeck/16407ed5c86c029127959c7ed8a44c29

We can provide a similar fix for your theme if you can send or provide a link where we can download a copy of the theme.

November 20, 2019 at 11:56 am

Hi,

Thank you. You can fix this by adding the following code to your site:

add_action('pre_get_posts', 'citygov_remove_filter_for_events');
function citygov_remove_filter_for_events($query) {
    if($query->get('post_type') == 'espresso_events') {
        remove_filter('posts_where', 'citygov_query_posts_where', 10);
    }
}

You can add the above to a functions plugin by following this guide.

November 22, 2019 at 10:16 am

You’re most welcome.