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404 on event registration — URGENT

Posted: March 13, 2020 at 1:17 pm


sandims

March 13, 2020 at 1:17 pm

EE seems to not be working.
The images are missing on this page:
https://couplesdoingbetter.com/event/

Then, when I click on an event, I get 404.
https://couplesdoingbetter.com/events/the-art-and-science-of-love-chicago-2020/

Please are trying to register now.


Josh

  • Support Staff

March 13, 2020 at 1:33 pm

Hi,

It looks like you’ll need to go to your site’s Dashboard, then visit the Settings > Permalinks page. This will reset the site’s rewrite rules that somehow got messed up.

With regards to the missing images, you could try deactivating the autoptimize plugin. There’s a JavaScript error on the page (caused by autoptimize) and that may be preventing the image lazy load script from loading in the images.


sandims

March 13, 2020 at 1:44 pm

when I go to that permalink page…. do I need to do anything else beside “save”?


sandims

March 13, 2020 at 1:48 pm

its working! Thanks!


Josh

  • Support Staff

March 13, 2020 at 1:52 pm

when I go to that permalink page…. do I need to do anything else beside “save”?

You don’t even need to click the Save button. Simply visiting the page will do the job.

The support post ‘404 on event registration — URGENT’ is closed to new replies.

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Status: closed

Updated by  Josh 2 weeks, 2 days ago ago

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