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404 on event registration — URGENT

Posted: March 13, 2020 at 1:17 pm

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sandims

March 13, 2020 at 1:17 pm

EE seems to not be working.
The images are missing on this page:
https://couplesdoingbetter.com/event/

Then, when I click on an event, I get 404.
https://couplesdoingbetter.com/events/the-art-and-science-of-love-chicago-2020/

Please are trying to register now.


Josh

  • Support Staff

March 13, 2020 at 1:33 pm

Hi,

It looks like you’ll need to go to your site’s Dashboard, then visit the Settings > Permalinks page. This will reset the site’s rewrite rules that somehow got messed up.

With regards to the missing images, you could try deactivating the autoptimize plugin. There’s a JavaScript error on the page (caused by autoptimize) and that may be preventing the image lazy load script from loading in the images.


sandims

March 13, 2020 at 1:44 pm

when I go to that permalink page…. do I need to do anything else beside “save”?


sandims

March 13, 2020 at 1:48 pm

its working! Thanks!


Josh

  • Support Staff

March 13, 2020 at 1:52 pm

when I go to that permalink page…. do I need to do anything else beside “save”?

You don’t even need to click the Save button. Simply visiting the page will do the job.

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