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404 Error on Event Pages

Posted: March 11, 2015 at 10:09 am


Grant

March 11, 2015 at 10:09 am

I recently migrated my site over from a 3rd party host to our own GoDaddy account. I’m having a problem with getting event pages to display, they show a 404 error. I’ve tried the shortlink as well and they don’t display.

Our marketing agency that was previously hosting this had this problem once a couple weeks ago. I think they only thing that finally fixed it was completely reinstalling WordPress. You can see the event list here: http://teamqualityservices.com/safety-training

Please advise if there is any known workaround or proposed solutions. Right now all of our event booking capabilities are down, and I need to get it resolved ASAP.

Thanks in advance for your help.

WordPress Version:
4.1.1
PHP Version:
5.4.16
MySQL Version:
5.5.37
Event Espresso Version:
4.6.14.p
WordPress Address (URL):
http://teamqualityservices.com
Site address (URL):
http://teamqualityservices.com


Lorenzo Orlando Caum

  • Support Staff

March 11, 2015 at 11:02 am

Hi Grant, could you try browsing to the Permalinks settings page in your WP dashboard?


Lorenzo


Grant

March 11, 2015 at 11:13 am

It is set on Post name http://teamqualityservices.com/sample-post/


Grant

March 11, 2015 at 11:15 am

I went to a staging environment and changed it to the default setting http://bdf.305.myftpupload.com/?p=123 and that worked!


Grant

March 11, 2015 at 11:18 am

However, I don’t like that the page names only use numbers. We have some direct links like teamqualityservices.com/safety-training that don’t seem to work when I change that setting to the default (post #)


Grant

March 11, 2015 at 11:19 am

But, I changed it back to post name, and now the url’s are correct AND the 404 errors are gone 🙂

weird…


Lorenzo Orlando Caum

  • Support Staff

March 11, 2015 at 12:23 pm

Hi Grant,

It sounds like there was some delay in the permalinks refreshing.

Can you confirm that your regular WordPress pages and the Event Espresso pages are also working?


Lorenzo

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Updated by  Lorenzo Orlando Caum 4 years, 3 months ago ago

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