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404 Error

Posted: July 20, 2015 at 12:01 pm

Viewing 5 reply threads


Maryland Association of School Librarians

July 20, 2015 at 12:01 pm

The majority of my pages on our website are showing a 404 Error. I tried browsing to WP-admin –> Settings –> Permalinks to refresh permalinks on our site but that did not work.


Tony

  • Support Staff

July 20, 2015 at 12:30 pm

Hi,

Which option do you currently have selected within Permalinks?

If you switch to default permalinks and view the pages do they then load?


Maryland Association of School Librarians

July 20, 2015 at 12:34 pm

I was using Post name. I switch to default and I am now getting an even bigger error message as it is sending me to hostgator.com page not found error 404.


Tony

  • Support Staff

July 20, 2015 at 12:46 pm

Are you now back to using Post Name?

I would recommend creating a ticket for your host to investigate this. It sounds like the rewrite rules aren’t being setup correctly but your host should be able to provide further details.


Maryland Association of School Librarians

July 20, 2015 at 1:06 pm

I just called hostgator and the young man explained that our site was set up hard coded with Post names so when I hover above membership for example, I see maslmd.org/membership but the files are no longer available. Since I had your support update my site last week, I am wondering if something got messed up?


Tony

  • Support Staff

July 20, 2015 at 1:24 pm

Hmm, I’d like to take a look at this if possible?

Can you send temporary login details using this form:

https://eventespresso.com/send-login-details/

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