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2 Attendees on same registration – cannot change second name

Posted: March 8, 2018 at 4:48 am


iwbnet

March 8, 2018 at 4:48 am

We had someone register 2 people for an event however at the time we didn’t have the question groups enabled. So both registrations had the same name & email. Now when I try to change the second registration to the 2nd name & email address, both registrations still update to the different name.
Anyone advise how i rectify this?


Tony

  • Support Staff

March 8, 2018 at 6:27 am

Hi there,

If you edit the second registration, do you see a create contact button? – http://take.ms/9I8fv

If you click that EE will create a new contact for the second registration, note that when you click it EE creates a duplicate of the current contact so the details will look the same until changed.

The support post ‘2 Attendees on same registration – cannot change second name’ is closed to new replies.

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Status: closed

Updated by  Tony 9 months, 1 week ago ago

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