Support

Home Forums Event Espresso Premium 1 level of membership being added to attendees

1 level of membership being added to attendees

Posted: November 16, 2012 at 9:14 am


Ben

November 16, 2012 at 9:14 am

I’ve done some testing and the transactions of emails and payments through paypal work fine in sandbox mode, apart from the link not working to return back to the website away from paypal. It says “unable to complete secure transaction”, is that just because of sandbox?
Then, it appears 2 out of 3 membership levels dont appear, why?
Will send login details on request.


Ben

November 16, 2012 at 9:30 am

To update, I think each transaction writes over the previous attendee in sandbox testing following another test transaction.


Josh

  • Support Staff

November 16, 2012 at 1:10 pm

Hi there,

Can you check a setting in the Event Espresso>Payment settings? In the box where you configure the PayPal settings, is the Force HTTPS on Return URL option checked? If so, this will only work if you have an SSL certificate installed for this domian. If you do not have an SSL certificate installed, you can uncheck that option and update the PayPal Settings.

With the other issue of transactions getting written over, what info in the transaction record is getting overwritten?


Josh

  • Support Staff

November 16, 2012 at 1:16 pm

One other question: What are the level of memberships that you are referring to?


Ben

November 16, 2012 at 1:19 pm

Thanks Josh,
Makes sense now to take HTTPS off.
The whole previous attendee is being replaced with a new one during sandbox testing, is that normal?


Ben

November 16, 2012 at 1:21 pm

I’ve got wishlist member plugin built into the site, and there are 3 membership level subscriptions. One of the 2 membership levels as appeared now as it has written over the previous attendee.


Josh

  • Support Staff

November 16, 2012 at 4:01 pm

Hi there,

It should be creating a new attendee record each time a new attendee is registered. Are you saying that there’s only one attendee in the system, and it gets overwritten each time a new registration is made.

With your second question, that doesn’t sound like any Event Espresso is doing, Event Espresso doesn’t hook into Wishlist’s member levels.

The support post ‘1 level of membership being added to attendees’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Josh 8 years ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!