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lbenson
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November 13, 2018 at 9:32 pm
I have read through as many forum post as I can and I still cannot get past the “An error has occurred: You need to select a ticket quantity before you can proceed.” error.
I have created an event that has 7 Datetimes and 7 tickets(one ticket assigned to each datetime).
If I limit the maximum number of tickets allowed per order to 1 and each ticket has a maximum quantity of 1, the tickets selector switches to a radio button. Perfect!
If I select the top tickets in the list and add to cart, it works great. The other 6 generate the error. If I allow 2 tickets per order, the ticket selector switches to a pulldown menu and all tickets work correctly, except now 2 tickets can be selected.
Any thoughts on how I can limit 1 ticket in this scenerio?
Page: https://www.ncsi.us/events/aquaman-premiere-movie-event/
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lbenson
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November 13, 2018 at 10:13 pm
BTW, were on EE Version 4.9.70.p with Multi Event Registration Version 2.0.15.p
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Tony
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November 14, 2018 at 5:41 am
Hi there,
I’ve just reid to reproduce this on a couple of my test sites and I’m not getting the same error. The page linked above no longer has the max limit set to 1 so I can’t view it there currently.
Can you either set the above event to have a max limit of 1 again, or create a text event with a similar setup so I can test this, please?
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lbenson
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November 14, 2018 at 8:32 am
Thanks Tony. The event is set to 1 again.
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Tony
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November 14, 2018 at 12:14 pm
Ok, can you go to Event Espresso -> Events -> Templates.
Set the option ‘Show Date & Time Filter?’ to ‘Do not show date & time filter’ and save.
Refresh the event page and re-test, does it work for you now?
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lbenson
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November 14, 2018 at 12:47 pm
You Da Man!! Thank You! I owe you lunch!
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Tony
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November 14, 2018 at 2:00 pm
🙂 I’m glad that works for you.
I’m going to create a ticket for our developers to investigate this as the datetime filter should be available event with single tickets.
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