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How to apply a refund

How to apply a refund An attendee or registrant may change their mind about an event or, an event may be unexpectedly canceled. In these…
Last updated a couple days ago

Mobile App & REST API Security Recommendations

In order to keep your data secure while using your WordPress website or the Event Espresso mobile apps, we highly recommend installing an SSL certificate.…
Last updated 4 years ago

Why We Don’t Have Phone Support

We limit our support to online communication because we can offer better support, more innovation, and lower prices. Better Support We’ve found that providing support via online communication…
Last updated 5 years ago

How to Fix Emails Sending from WordPress@

When emails send from your own server, do they look like they’re coming from WordPress? For example, the sender always says “WordPress”? Email providers often…
Last updated 1 year ago

We Recommend Using an SSL Certificate

An SSL (Secure Sockets Layer) certificate helps encrypt the traffic between your web browser and a web server. The SSL protocol has been replaced by TLS…
Last updated 5 years ago

Using Barcodes vs QR Codes on your tickets

Event Espresso’s Printable Tickets Add-on includes functionality to include both Barcodes and QR Codes within your tickets, so which one should you use and why?…
Last updated 5 years ago

Standard Ticket Size Tickets

This requires modifying 2 files: in core EE tpc/dompdf/include/cpdf_adapter.cls.php on line 139, add a line so that it then reads: "11x17" => array(0,0,792.00, 1224.00), "ticket"…
Last updated a week ago

Alpha Testing Instructions

The following are instructions for participating in our public Alpha testing program. The Alpha testing program allows Event Espresso users participate in testing new features and bug…
Last updated 6 years ago

How To Select a Website Developer

Selecting a website developer can be difficult, especially if you are not sure how to effectively grade a developers skills and abilities. This guide will…
Last updated a week ago

Pre-Release Channel Guide

What is the pre-release channel? The pre-release channel is a way for customers to gain access to products that are at an “alpha” or “beta”…
Last updated a week ago

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