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Reply To: Private: Tickets & Check IN

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Tony # Posted on May 16, 2018 at 5:41 am

So the Shortcode you provided takes them to see their ticket “ONLY” because I will have the ticketing add-on installed? Yes or No

I’m not sure I understand the question, but the ticket add-on adds the ‘Tickets’ within Event Espresso, if you don’t have that add-on then EE is a registration platform, it does not create ‘Tickets’ on its own.

So if you are asking if that shortcode will only work if the ticketing add-on is activated, then yes, if not can you rephrase the question please.

Next question, what shortcode can I insert in batch email to provide them a link to the PDF Invoice, I found this on another website that uses Event Espresso and they had a link to the PDF invoice.

May I ask which site? The batch email does not include a shortcode that will direct the user to the Invoice by default, so they may have a custom shortcode.

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So if the scanner sends the information to my website, is that syncing real time with mobile attendance app? Basically, if we have the mobile attendance app on our IPAD and we are scanning tickets, and the scanner is sending info to our website, will it show up real time on the mobile attendance app that we have open?

Yes and Yes.

Each ticket send sends a request to your site to check the status of the registration, checkin status etc all of the scanning is real time.

Does the add-on give me a checkbox or something to choose if I want to have a “QR code” or a “Barcode” or “Both”?

I just want whatever is easiest, if I don’t need a barcode, and you think I only need a QR code to check people in at the storefront, then tell me and that’s what I will do.

Not all browsers are the same, some support barcodes and other do not, so Josh is recommending you use both a Barcode and QR code just to be sure you have something to scan. The ticket template already includes both by default so unless you remove one you should be fine.

Theres no ‘checkbox’ to edit the tickets, when you activate the ticketing add-on it adds a ‘Ticket’ message template in Event Espresso -> Messages -> Default message templates. That template is used to generate your tickets and by default looks like this – http://take.ms/mrfx4

You can edit that template to add/edit sections as you wish.

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