Support

Home Forums Event Espresso Premium Password reset emails are missing the link to let them reset their password Reply To: Password reset emails are missing the link to let them reset their password

Reply To: Password reset emails are missing the link to let them reset their password

Author Replies
Tony # Posted on May 10, 2018 at 3:30 am

Hi there,

The password reset emails are not actually from Event Espresso, they are from WordPress itself and should be sent as plain text, however your emails are sending as HTML emails.

The problem with that is the password reset link is wrapped in < and > which in plain text emails is fine, HTML emails it’s invalid.

You should be able to fix this using a function like this:

https://wordpress.stackexchange.com/questions/246377/missing-url-in-password-reset-email/285213#285213

Which replaces the content of the email and removes those tags.

Do NOT follow this link or you will be banned from the site!