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Here are the step I followed on troubleshooting guide:
-The Mobile apps require that the permalinks are set to Post Name. (It is okay in the site)
-WP_DEBUG must be set to false. (yes it is)
-If the above steps do not resolve the issue you can temporarily deactivate all plugins except Event Espresso, switch to the default theme, then try the app again. ( I did it and the app do not work)
-You will need Event Espresso version 4.8.41+ and WordPress 4.5+ to connect your mobile device to your website. (I have the latest version)
What do I do next ?