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Reply To: URGENT: Braintree Not Working!!

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Tony # Posted on May 2, 2018 at 10:42 am

Hi there,

The blank screen sounds like a fatal error is being thrown server side.

Do you have access to the server error logs? Or if you are comfortable using FTP you can add this snippet:

https://eventespresso.com/wiki/troubleshooting-checklist/#wpdebug

To yours sites wp-config.php file to enable error logging. Then follow the steps above to trigger whatever the error is again check /wp-content/debug.log for any errors.

Do NOT follow this link or you will be banned from the site!