Support

Home Forums Event Espresso Premium Server Timeout error Reply To: Server Timeout error

Reply To: Server Timeout error

Author Replies
Tony # Posted on May 1, 2018 at 1:38 pm

Actually, nevermind.

Its not a server timeout error it’s this error – http://take.ms/EQtoX

That happens for 2 reasons, either the page form was submitted incredibly fast (meaning its likely a BOT) or the event page with the ticket selector has been cached and so when the tickets are submitted the timestamp is over 1 hour old (thats the problem on your site)

Your event pages are caching – http://take.ms/eo650

You’ll need to contact your host and have them exclude the event pages from caching, along with all 4 of the EE critical pages. We have some documentation on this here:

https://eventespresso.com/wiki/setup-nocache-exclusion-rules-event-espresso/

Do NOT follow this link or you will be banned from the site!