Support

Home Forums Event Espresso Premium Specify which registrant's email is passed to Stripe Reply To: Specify which registrant's email is passed to Stripe

Reply To: Specify which registrant's email is passed to Stripe

Author Replies
runforamy # Posted on May 1, 2018 at 11:52 am

The way to found to go around this was to create a new ticket that is first on the list in order and required with a max of 1 per session. I called this ticket “primary registrant info” and hid it from the ticket selector using CSS.

Users see the other (“real”) ticket options and make their choice. On the next screen they are first asked the questions I want asked of the primary registrant. I have to ask name, email but then I ask the one-time donation, extra merchandise etc. questions.

Below that they see the actual ticket choices and they can prepopulate the info if it’s just the one attendee – this also works for children who are all on the same parent’s email. The questions I ask of the additional registrants are specific to that individual ticket (race entry) tshirt size, agree to waiver etc.

Stripe gets the primary registrant email which is great as that avoids the problem with the first registrant potentially not being the person making the payment and their email going to stripe instead of the person doing the registration. This was happening when one user was signing up a few people but signing themselves up for a ticket further down the list in order than the first person they added (who previously became the primary registrant).

Another plus is that a parent can sign up the family, pay and get all the email info, but not register for a race event – for example if they are injured.

The only downside is that I have to be aware of what looks like duplicate registrations when looking at the registrations page, where the primary registrant also gets a race ticket but I reckon I can use the search feature to just show 5K entries or, if I need to just primary registrants. I will also have to do some sorting in the final csv export.

With messages I set it so that only the primary registrant gets emails as that person was getting multiple emails if they registered 4 kids on their email address and each registrant got an email confirming sign up.

We plan to use EE again next year so I would like to see what changes are made re. primary registrant handling.

Thanks for your help and let me know if you see any major downsides to this roundabout approach.

Do NOT follow this link or you will be banned from the site!