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Reply To: Private: EE updated , now all my events are inactive and ticket data is missing

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Josh # Posted on April 30, 2018 at 6:27 pm

That’s fine, you can send access to c-panel via the secure form on this page:
https://eventespresso.com/send-login-details/

I just checked the database backup you sent and I’m afraid that backup does not have any Event Espresso database tables. The Event Espresso database tables are prefixed with _esp_, and there are no tables prefixed with _esp_ within the backup. Do you have an older backup that was made before you noticed the data was missing?

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