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Reply To: Private: EE updated , now all my events are inactive and ticket data is missing

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Josh # Posted on April 30, 2018 at 6:14 pm

I can’t check your site’s database until we have access to a database utility. That means you need to send us at least FTP access so we can investigate further. If you can send FTP access sometime by tomorrow morning we can verify first thing tomorrow.

is your process to only update EE data tables?

The process would be to restore data to only Event Espresso tables. We have no need to touch the other tables on the site.

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