Support

Home Forums Event Espresso Premium Purchased New EE4 Personal Support License But Update Failed Reply To: Purchased New EE4 Personal Support License But Update Failed

Reply To: Purchased New EE4 Personal Support License But Update Failed

Author Replies
Josh # Posted on April 26, 2018 at 9:13 am

Hi Nancy,

You already have a Event Espresso 4 support license, so there’s no additional cost when you upgrade to Event Espresso 4.

You can download the current version of Event Espresso 3 from this link, and then manually update your site to the current version of EE3 before you migrate to EE4. This will ensure the EE3 data is in the correct format. Here’s a step by step guide that shows how to prepare your site and complete the migration:
https://eventespresso.com/wiki/how-to-upgrade-event-espresso/#complete-the-migration

If you do not want to migrate your existing EE3 data to EE4 (and start fresh with new events) you can follow this guide instead:
https://eventespresso.com/wiki/how-to-upgrade-event-espresso/#ee4-manual-update

Do NOT follow this link or you will be banned from the site!