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Reply To: Event App Customization plugin causes media library to not load

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communityed # Posted on April 24, 2018 at 11:24 am

Hi Tony,

That makes sense now and after pasting the URL in the company logo area, it solved the issue. However, now I remember why no company logo was set during the initial setup. When I click on the “Upload Image” button and upload a logo (or select an existing one). I cannot insert/set it by clicking the “Insert Into Post” button in the media library. If I do, nothing happens which is why I skipped it. I didn’t know I could also set it by pasting the URL into the “Upload New Logo” text field (since it’s not intuitive due to the field name). So the issue with the company logo field is two-fold here. First, I’m unable to select an existing logo from the media library due to an unknown reason and two, the field name is not clear that I can also paste in a URL and it would apply. So I guess this company logo issue is what caused the AJAX issue due to how errors are logged on my site (I’ll look into this on my own).

Thanks for looking into this

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