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Reply To: Ticket notice are not sent

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Tony # Posted on April 24, 2018 at 3:09 am

Hi there,

I am using manual payment and attendees status were approved already.

The message queue shows your attendees have a status of ‘Pending payment’ – http://take.ms/71aNr

So are you not setting the registration status to ‘Approved’ when the payment is applied? The ticket notice is only triggered when a registration is set to Approved, any other status will not trigger the message.

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