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Reply To: Invalid Ticket through Mobile App

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afqam_webmaster # Posted on April 20, 2018 at 6:49 am

So, besides selecting the appropriate ‘datetime’ in the app for the tickets being scanned, there should be no other reason a ticket is ‘invalid’ except unless the registration status isn’t ‘Paid’?

I’m asking because we went to a lot of effort to use this last year, and got to the conference and none of the tickets would scan. I suspect/hope that this is due to not selecting the correct datetime, although I’m not confident that it was as the ‘default’ datetime selected is the one that should have been right. I just went back and WAS able to scan several of those tickets successfully, so maybe all is well.

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