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Reply To: Promotion Code Used Not Found

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Tony # Posted on April 19, 2018 at 1:55 am

In PHPMyAdmin open your database and go to search, enter the promo code in the search field and select the *_esp_line_item table – http://take.ms/tzT5i

It’ll find any rows in the table, hit browse and look for the TXN ID – http://take.ms/VKdEs

That tells you which transactions the promotion is linked to.

Then go to Event Espresso -> Transactions search for the TXN ID there, do you see the transaction listed?

Do NOT follow this link or you will be banned from the site!