In backend system, promotion code already mark as unavailable, means the code already enter use by participant https://bit.ly/2J7R6LP
Ah ok, thank you, I understand now.
But when export the csv repost, even is pending payment but the promotion code used should be list inside the csv report, but when search whole report, there no promotion code found as the image attached above https://bit.ly/2JVvgMX
This cause we unable know who use the promotion code..
Hmm, yeah that’s strange.
Are you comfortable using PHPMyAdmin or similar to search tables?