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Reply To: Promotion Code Used Not Found

Author Replies
Chuah # Posted on April 18, 2018 at 7:18 am

Hi Support,

Can I ask, where does it show ‘Unavailable’?

In backend system, promotion code already mark as unavailable, means the code already enter use by participant
https://bit.ly/2J7R6LP

What does it show in the CSV? Just an empty cell?

But when export the csv repost, even is pending payment but the promotion code used should be list inside the csv report, but when search whole report, there no promotion code found as the image attached above
https://bit.ly/2JVvgMX

This cause we unable know who use the promotion code..

* this is 1 of the sample code, still having some code (unavailable) also not found in csv

Please assist

Thanks

Regards,
Chuah

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