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Reply To: On submitt, Why don't attendees get email.

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Josh # Posted on April 13, 2018 at 10:27 am

OK so the reason they’re not getting the email is because you’re not using the system email field for the additional attendees. Here’s a screenshot that might help clarify this:

https://slack-files.com/T02SY781D-FA6FZ5R6E-33a007ace3

The way forward will be to split the Organization question out of the Personal Information question group, then assign it to a new group. Then in the event editor, set the Primary Attendee to have the new Question Group that holds the Organization question.

Then you can check the box next to Personal Information group for the Additional Attendees, and uncheck the box next to “Attendees”.

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