Support

Home Forums Event Espresso Premium Data Migration Error going from 3 to 4 Reply To: Data Migration Error going from 3 to 4

Reply To: Data Migration Error going from 3 to 4

Author Replies
Tony # Posted on April 11, 2018 at 4:50 am

Thank you.

So the errors posted above aren’t the problem, but the only ‘real’ error logged is ‘Internal Server Error’ which isn’t the full error.

Do you have access to the server’s error logs? Your host will usually give you a section to view the error from within the control panel. If so do you see any fatal errors there?

Right now you have a few options, you can try to continue the migration and EE will pick up from wherever it can on the previous migration (some data from EE3 may not migrate over), reset the EE4 data and reattempt a full migration again (you can slow down the migration steps in case the server can’t handle the migrations), or use EE4 without the migrations.

I can provide detail on whichever step you’d like to take if you let me know how you want to proceed.

If it were me I would reset the EE4 data and attempt a migration whilst monitor the servers error logs, if you get another error you need the full error saved in the logs to then know how to prevent/fix it and continue on.

Do NOT follow this link or you will be banned from the site!