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Reply To: CSV Export Failure

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merit # Posted on April 10, 2018 at 2:22 pm

Hey Tony,

As I said in the support request, the site has two-factor authentication that is not controlled by myself or anyone on my time; this is a client project. I’ve requested that the 2fa is temporarily removed so someone from your team can log in and debug, but it’s not outside the realm of possibility for them to turn down that request; being a security company they’re terribly paranoid about these things.

Is there any direction you could point me in until I get a confirmation on giving you access?

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