Support

Home Forums Event Espresso Premium "Your payment could not be processed successfully due to a technical issue" Reply To: "Your payment could not be processed successfully due to a technical issue"

Reply To: "Your payment could not be processed successfully due to a technical issue"

Author Replies
Tony # Posted on March 29, 2018 at 7:10 am

I’ve got SagePay and Invoice as my two payment options. SagePay is showing the error above, but the Invoice option works fine – the transaction goes through and shows as “Pending Payment”.

Thank you for checking.

If you go to Event Espresso -> Payment methods -> logs

Can you log entries from Sagepay there or not? I’m guessing not but if you do, do any of those show any errors?

There are no major customisations to the system

That’s a scary sentence as one person’s major is another’s minor 😉 but…

the only thing I’ve done is change the event slug via the Events > Templates screen

That’s fine, I meant more on the lines of code changes or custom functions.

Do NOT follow this link or you will be banned from the site!