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Reply To: Registration Notification Emails Have Stopped

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Josh # Posted on March 28, 2018 at 10:31 am

Can you clarify where you’re seeing the notifications sent up until Feb 21st? Is that the Messages Activity List table?

Please also check the To: fields of the message templates, and also check the active status. When you go in to edit a message template, this message will display when it’s active:

The template for Event Admin Recipient is currently active.

followed by a control switch to activate/deactivate.

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