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Reply To: Getting Message "Support License Key is invalid"

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Tony # Posted on March 27, 2018 at 6:07 am

Hi there,

Please do not post your license keys on the forums as they are public, I’ve remove the key from your post.

I can’t see any issues with your account and checked the licensing server to confirm if your key was assigned to your domain (which it is) so I’m not sure why your getting that messages, its possible something server side altered the request we caused the license server to throw the notice.

In any case I’ve reset your license key, if you go to Event Espresso -> General Settings, remove the key and save the settings.

Then replace the key and save the settings once again, is the notice removed?

Do NOT follow this link or you will be banned from the site!