Support

Home Forums Event Espresso Premium Registrations linked – can't update one name without effecting the other Reply To: Registrations linked – can't update one name without effecting the other

Reply To: Registrations linked – can't update one name without effecting the other

Author Replies
Allen # Posted on March 6, 2018 at 7:57 am

“Your screenshot shows 2 individual registration, they aren’t a part of a group registration (you can see as they both show ‘1/1*’ meaning they are both primary registrations).”

Right – so I should be able to edit individually – but I can’t

Laurie signed up and paid for William. She listed him as the “Player” in my additional questions… since I realized (was told by Josh) that I set the forms up incorrectly from the start, Josh advised me to go back and “Add New Contact” for each one that was set up like that.

So, I made William a new contact. But now, he is linked to Ralph. When I open Williams Registration, I see Ralph as the “Player” in additonal questions. But there is no link to “Create New Contact”

If I edit “William” to “Ralph” – it changes both entries in teh screenshot – even though both say (1/1) and shoudl be independent.

Do NOT follow this link or you will be banned from the site!