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Reply To: Ticket status sold out but no tickets sold

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Josh # Posted on March 5, 2018 at 8:00 pm

Does this allow you just to reset the ones that don’t have tickets sold? It won’t release all bookings?

That’s correct.

Also if this was the case, I thought there was a ‘holding’ period then automatic release, but they still show as sold out which would mean that the timeframe has been for at least four days?

Normally they’re released after the holding period but we’ve seen it happen where some servers have wp_cron() disabled with no alternative cron scheduler set up, so the tickets never get released automatically.

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