Archive for the ‘Website’ Category

Securing Your WordPress Event Ticketing Website

If you’re running an event ticketing business, you probably collect a lot of important information from attendees on your website. This may include:

  • Usernames and passwords.
  • Payment information (credit card numbers, bank details)
  • Billing information (street address, phone numbers)

As a business owner, it’s important to make sure your event ticketing website is secure and protected against threats. By doing so, you can rest assured that your website will continue to run without any hiccups and your attendees’ personal information will be secure.  (more…)

Posted in WordPress Plugins, Featured Posts, Website, Tips & Tutorials | No Comments »

GDPR, Registration Data, and Your Ticketing Website

In preparation for the new GDPR legislation, WordPress 4.9.6 and Event Espresso 4.9.62 have been released. This post will help you become familiar with the GDPR and the new tools in WordPress and Event Espresso that will help with your registration and ticketing website.

GDPR, Registration Data, and Your Ticketing Website

What is the GDPR?

The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union coming into effect on the 25th of this month. It also addresses the export of personal data outside the EU. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.
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Posted in Ticketing, Website, EE4, Privacy | No Comments »

How Event Espresso Helped Easily Amused Launch a Conference Website in Just Weeks

Business of Pain – Conference

Guest post by Violette Calhoun of Easily Amused, a creative agency.

When a client asks you for a complicated site on a limited budget—and with a tight timeline— you might initially groan inside. Your first question is likely: can I find a quality solution that works within the client’s time and budget constraints?
Our team faced a similar challenge, and we were pleasantly impressed with how smoothly things went using Event Espresso for a recent conference website. Event Espresso helps create websites with ticket booking functionality—and gets the project launched quickly. Here’s a quick overview of our (highly positive) experience.

Challenge: Create a Beautiful, Reusable & Robust Site—On a Budget

A leading pain management group, National Spine & Pain Centers (NSPC), approached our team to create a digital presence for their annual conference. Every year, they host a pain management event called The Business of Pain Medicine. NSPC knew their conference would be an ongoing annual event, so they wanted a website they could launch quickly, then reuse for future conferences.
The deadline for launch was tight, and the budget was limited. So how could we deliver a solution to meet NSPC’s requirements—yet not be overkill?
Our team at Easily Amused aims to treat every client as an individual. So we carefully considered the unique needs of the NSPC project, and we planned the website to fit. This included using tools that were robust yet affordable, including Event Espresso.

How We Delivered a Strategic Solution

Theme Selection

To accomplish the design goals, there was not budget or time for a custom theme. Instead, we researched aesthetically pleasing and well-reviewed themes that would fit the client’s needs. We decided that Conference by WPLook Studio was our best bet to accomplish their goals. The theme is visually compelling and educational.
By using an off-the-shelf theme, we saved on design time. This left us more budget to focus on configuring Event Espresso perfectly—an area of higher importance. It also gave us additional time to help with another area of need: setting up social media for the conference.

Event Espresso Integration

The event management website needed to easily allow multiple groups of attendees to register for the conference. It needed to showcase medical speakers, display schedules, and provide event location info.

The site was also going to manage ticket sales, manage coupon codes for various groups, and play a role in helping the marketing team before the event. Using Event Espresso, the management team could smoothly organize ticket coupon promotions leading up to the event—without needing to continually go back to a developer for assistance.

At the day of the actual event, the Event Espresso portion of the website helped to manage check-in at the event. It also played a major role in accounting for the event—as it provides valuable reporting that helped the organizers.

Our client needed to start selling tickets in a few short weeks. And we delivered a website with the functionality they needed. A win for everyone.

The Easily Amused team created an event management website to fit the client’s budget & show off the opportunity for learning at their annual conference. Event Espresso was a tool that helped make this possible!

Future Use of Website

The Business of Pain Conference website is a tool that can be used over and over again. Next year, the client can use the same plugins and theme to manage new ticket sales. The site will function as an archive of events for past years, while serving as a valuable ongoing promotional tool.
Because we implemented everything in the easy-to-use content management system (CMS) with WordPress and Event Espresso, their staff is able to regularly make updates and manage the events on their own.
Thanks to great tools like Event Espresso, our client gets an easy-to-manage ticketing system—and this keeps them coming back to us for future projects!

In Summary

Our deadline was tight, and the budget was limited, but thanks to great tools—we delivered for our client. This led to a positive recommendation from our client, and our development team is excited to continue using Event Espresso in future projects.
Don’t take our word for it, here’s what our client had to say:

Working with [the Easily Amused team] was a great experience…They made the process so easy. The group was always receptive to my many questions and willing to hop on a conference call to sort through any confusion I had. They simplified the process for me, gave accurate clear timelines, and met deadlines with ease. Highly recommend them for any project.” – National Spine & Pain Centers

Want to learn more about how we launched this project? Check out our Easily Amused blog.

Posted in Website, Developers, Themes | No Comments »

Scheduled Website Maintenance Sept. 24, 10PM MT

In an effort to further improve the speed and reliability of the EventEspresso.com website services (e.g. validating support license keys and serving plugin updates), we’ll be taking EventEspresso.com offline for about two hours this evening to perform some database optimization maintenance.

Get status updates from http://status.eventespresso.com

Like we always advise Event Espresso users, we will backup the database just as a precaution. The EventEspresso.com website database will remain secure and your account information will continue to be protected during this scheduled maintenance.

If you have any questions or concerns, please comment below or contact us.

Posted in Home Page, Website | 3 Comments »

EE4 Test Drive Now Powered by Ninja Demo

take-a-testdrive-575x200

 

We’ve just finished launching our new Event Espresso 4 test drive website, powered by the Ninja Demo plugin for WordPress. Ninja Demo combined with WordPress Multisite, allows our customers to create their own sandbox website with Event Espresso 4 pre-installed, and is even pre-populated with example events and registration data.

Now taking a test drive of Event Espresso 4 is easier than ever!

EE4 in a true-to-life environment

ee4-ninjademo-screenshotWith Ninja Demo, our potential customers can login to a demo site, where they can modify, delete, upload, and test out various areas of the EE4 software. Our customers can easily demo EE4 without leaving anything permanent behind. You can try out EE4 in a true-to-life environment and Ninja Demo cleans up the sandbox site once its no longer needed. This is perfect for customers looking to learn more about EE4’s features, the Espresso Events Calendar, and our Iced Mocha theme.

Already an Event Espresso member?

No problem! Existing Event Espresso 3 and 4 members are highly encouraged to take the new test drive site for a spin. This will help you decide if you’re ready to make the move to EE4. You’ll also have the opportunity to test the new Iced Mocha theme we’ve created, just for EE4, which is pre-installed on each sandbox site.

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Posted in WordPress Plugins, Website, EE4, Developers, Themes, pre-sales | No Comments »

Scheduled Website Maintenance – April 25, 2014 at 10PM EST

Starting April 25, 2014 at 10PM EST, the Event Espresso website will be shut down, for approximately 2 to 3 hours, as we move to our new FireHost web server. The support forums and purchasing capabilities will be off-line during this time. However, you can follow us on Twitter (@EventEspresso), or visit us at http://status.eventespresso.com, for realtime updates and information related to the move.

Thank you to all of our loyal customers for your patience! We look forward to providing you with a faster, secure, and more reliable website experience.

About Our New Web Host

firehost-logoFireHost is the leader in secure cloud hosting, capable of protecting sensitive data and brand reputations of the world’s enterprises. With infrastructure built for securitycomplianceperformance, and service, companies choose us to help de-risk collection, storage, and transmission of payment card and healthcare data.

Posted in Home Page, News, Website | No Comments »

Website Outages April 16, 2014

What happened?

At approximately 1pm EST the EventEspresso.com website host, HostGator experienced a network outage. HostGator guarantees 99.9% uptime with all their dedicated servers which means that our website server should not be down (unexpectedly) for more than 9 hours the entire year—but yesterday alone our server was down for more than 12 hours!

During website outages, such as this, please follow us on Twitter for updates.

We know this was really bad timing for everyone. Just 10 hours earlier we released Event Espresso 4.2 and  began sending email notifications to users to download the update. We apologize for the interruptions and inconvenience this caused. We are taking actions to try and ensure something like this doesn’t happen again.

Going Forward

HostGator use to be very reliable, but the recent disruptions (this was not the first, nor the second interruption)  indicate that we can not rely on them for the level of service we need for EventEspresso.com (99.9%+ up-time). Within the next 30 days we intend to move EventEspresso.com to a new hosting service that has a better infrastructure to meet those types of expectations and guarantees. Our hope is that any downtime in the future is intentional and/or scheduled.

This means that there will be some additional disruptions as we go through the process of changing hosts. However, we hope these disruptions are intentional, controlled, and relatively brief. Once we have made the full transition to another host we expect that you will find that the EventEspresso.com website loads faster and is more reliable.

Thank you for your patience, and please pardon the construction as we change the filters on the Event Espresso machine.

Posted in Home Page, News, Website | 9 Comments »

11 Reasons the Event Espresso Community Can Help You – And Your Events – Be More Successful

Event Espresso Community

By Garth Koyle

Networking with other like-minded people and organizations can make a significant impact on your success as an event manager, website programmer, or designer. If you haven’t already discovered that, then you will soon! We know it’s important, so we’ve created several ways to help you engage with other members of the Event Espresso community:

Here are some of the key benefits and reasons to network with other Event Espresso users:

1. Building New and Strengthening Existing Relationships

Building a relationship is about more than just connecting to someone else’s online profile. You might have 500+ friends on Facebook or the same number of connections on Linkedin, but do you connect with those people on a daily basis about how to grow your business? Quit “liking” or “poking” old friends; connect with the people and organizations who are working on the same projects and have the same goals as you do. That’s a real business relationship.

2. Discovering New Ideas

Do you want to know how Event Espresso users can process 80,000 registrations in a single month or $35,000 in 48 hours? You’re not going to find that by watching your news feed on Facebook. You’ll learn more important ways on how make your events more successful by engaging with the Event Espresso community than any other source. Do you want your friends to “like” you, or do you want your customers to like you (for example, by attending your events)?

3. Building Your Reputation

You might have a thousand points of expertise on your Linkedin profile and your resume might be three pages long, but those aren’t any good to the wrong audience. You’re using Event Espresso and your business is similar to hundreds of other businesses. The Event Espresso community will value your experience and skills the most. Join the discussion and build your own brand today.

4. Finding New Opportunities

Event Espresso probably has more features than your local coffee shop has flavors. But imagine how many combinations you can create with all the coffee flavors or Event Espresso features? Building Event Espresso as a plugin for WordPress also allows you to use a variety of other plugins and themes, but which ones do other people use? There is a wealth of information available among the thousands of Event Espresso users, we just need to ask the right questions and encourage each other to share the right answers. What questions do you have and what insight can you give? What would you like to learn more about?

5. Access to New Information and Learning

Organizing, managing and promoting events is an ever-changing job and there might be a thousand different ways to do something. But if you had the chance to ask someone else who has been there, would you take the opportunity? You might be surprised at what other people know and how it can expand your knowledge. We also can’t read your mind about what you want to know, so the only way for anyone to help you is to ask.

6. Gaining Advice From Other Experts, Find a Mentor

At Event Espresso we ask a lot of questions each day. We ask each person of the team questions about technical issues or how we can better serve our customers; we ask customers each day about how they use Event Espresso and how we can improve our events plugin; and we ask third-party developers and mentors how to deal with the challenges of growing a small business. But no matter who we ask for help, we always get the best answers from people who have walked down that path before. Our mission is to help you grow your business, and as you grow you’ll be faced with many different challenges. You should have a team in your corner who can look at the problem from outside the fight and give you advice on what your next steps could be.

7. Sharing Your Expert Advice, Mentoring Others

One of the most challenging and rewarding things you can do is help someone else be more successful. It takes a lot of courage to give your opinion that might not be accepted, but if you have real-life experience then no one else can refute your knowledge. Your simple opinion is also helpful for others who are uncertain about what path they should take. In nearly every case your participation and encouragement can help other people be more successful.

8. Finding New Products and Services

How did you learn about Event Espresso? You might have had to search for an online event registration plugin for WordPress, or you might have been one of the lucky ones and had a friend recommend it to you and saved you from all the searching costs. Either way, by connecting with other Event Espresso users you will have access to other event organizers who know how to solve your same problem. For example, what website hosting company should you use with Event Espresso or trust?; what merchant account do people like best and is most affordable?; what is a good WordPress theme, etc? Event Espresso will be your best resource for answers to these and many other questions.

9. Generate New Business Opportunities

When was the last time your old high school friend on Facebook was able to help you earn business from a new client? Is your Linkedin profile among the top 10% most-viewed profiles? We know that neither of those relationships or statistics are as productive in generating new business than networking with like-minded businesses and potential customers.

10. Recruit New Members of Your Team

It really is hard to find good help these days. We’re creating new ways for you to find help from other Event Espresso users, programmers, designers, marketers, etc. who can help you make your events more successful. Need to hire someone? We have a Job Board where you can post free (and paid) job listings, and we try to tweet out all the job postings to our extended network for you. We also know that the best place to find good help to manage your online event registration is by building relationships with other people who are doing the same.

11. Have Fun

Event Espresso was started after Garth and Seth worked together for three years. They’ve enjoyed working together, and their work has become their hobby. Some of their best friends are now people they work with. They enjoy networking with customers, programmers, business managers, etc. Hopefully you get to do what you enjoy – we enjoy having you part of the Event Espresso community.

Conclusion

Again, at Event Espresso we know that if you meaningfully engage with on other like-minded people and businesses to achieve your goals, you can learn who to trust and how to do things better. Participate with us in the community today via:

What can you bring to the Event Espresso community and what can we all help you with?

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Posted in News, Website | 4 Comments »

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