Archive for the ‘Ticketing’ Category

How to Set the Right Ticket Price and Maximize Revenue for Your Event

Products need to have the right price to appeal to buyers. It’s equally important that the pricing options, or the ticket options, you offer to your audience are attractive to your audience.

While setting your ticket prices may seem like a simple matter of dividing the cost of your event by the number of tickets and charging a small overhead to make a profit, there are additional factors that you need to consider.

So, how do you come up with ticket options and the prices that prospective attendees can’t refuse?

In this article, we’ll show you how you can land on the perfect ticket price for your next event. We’ll talk about different pricing strategies and explain how to set the initial price of your ticket and then adjust the price of the ticket later on to maximize profits.

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5 Best Practices for Designing High-Converting Event Registration Forms

event registration formsIf your event registration form isn’t optimized for conversions, you could be driving away attendees without even knowing it.

Minor changes in the form’s design and layout – such as following the asterisk standard or grouping related fields together – can improve your form’s user experience significantly and simplify your registration process.

In this article, we’ll share some best practices for designing high-converting registration forms for your event. (more…)

Posted in Ticketing, Event Registration | No Comments »

A Beginner’s Guide to Event Technology

Innovations in event technology have made it easier for event planners to automate and streamline all kinds of event-related processes.

Guide to Event Technology

 

In this article, we’ll explain what event technology is and how you can use it to plan and host better events. Along the way, we’ll take a look at some of the built-in features, and add-ons Event Espresso offers that can help you get started with a step in the right direction. (more…)

Posted in Registration, Ticketing, Event Marketing, Resources | No Comments »

GDPR, Registration Data, and Your Ticketing Website

In preparation for the new GDPR legislation, WordPress 4.9.6 and Event Espresso 4.9.62 have been released. This post will help you become familiar with the GDPR and the new tools in WordPress and Event Espresso that will help with your registration and ticketing website.

GDPR, Registration Data, and Your Ticketing Website

What is the GDPR?

The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union coming into effect on the 25th of this month. It also addresses the export of personal data outside the EU. The GDPR aims primarily to give control to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU.
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8 Proven Tips to Increase Event Ticket Sales in 2018

This post was written by our featured developer partner, WisdmLabs.

Event Sales Tips
With a new year come new beginnings; that means new events too.

World over, there are thousands of events conducted each year. Be it sports, cultural events, shopping, food, music, or anything else under the sun; you think of something and there will be an event related to that. The success of an event is defined, in part, by the number of tickets sold.

More ticket sales means higher attendance, greater income, more popularity, and a fruitful endeavor. If maximizing sales of event tickets is your aim for 2018, then read on.

8 proven ideas for increasing event ticket sales in 2018

First and foremost, set a realistic target revenue you want to earn. Then, depending on the number of events you do annually, break down the amount to arrive at a figure that you should be seeing at the end of every ticket sale. This will give you a number to work with, making it easier to channel your efforts accordingly. (more…)

Posted in Ticketing, Event Management | No Comments »

The​ ​Importance​ ​of​ ​Analyzing​ ​Purchases​ ​to Increase​ ​Event​ ​Ticket​ ​Sales

This post was written by our featured developer partner, WisdmLabs.

Analyzing Purchases to Increase Event Ticket Sales

You’re organizing an event and have started online registrations of tickets using Event Espresso.

You’ve created the entire event and the number of seats available, various pricing options — front seats, back seats, group purchases, etc. — and integrated various modes of payment.

Now it is time to get word about the event out into the virtual world, for which you want to understand the following:

  • When should you advertise for inviting registrations?
  • Is there a particular time or day to advertise more or less?
  • Which demographic should you be targeting to get more conversions?
  • What internet trends can you use to create ads for better engagement?

This is where data analysis comes into play.

Analyzing purchases helps you create a strategy for boosting ticket sales by using the right techniques at the right time.

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Event Ticketing System for WordPress

As we start planning for spring and summer events, we want to be sure you know that Event Espresso is your Event Ticketing System for WordPress. Whether you are hosting Art Classes, Car Shows, Conferences, Quilting Retreats, or any other event, Event Espresso makes it simple to sell tickets to each of these events – or all of them at the same time – right from your WordPress website.

 

With Event Espresso you can: (more…)

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Posted in Ticketing, WordPress, Event Planning | 8 Comments »

New Feature: Filter Tickets by Date

Hello, everyone! We’ve recently launched a new premium feature in Event Espresso (as of 4.9.27.p) that allows your customers to filter tickets by date. If you have ever used the Multiple Datetimes Per Event feature when configuring your event to occur on multiple days, you know that sometimes there can be a lot of ticket options (one for each Datetime, etc.).

New Feature- Filter tickets by date

To make the process of selecting the correct ticket for the right day(s) easier for your audience, we have added a setting that allows you to turn on a date filter so that your registrants can filter available ticket options by date.

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Posted in Home Page, Ticketing, New Versions, Event Management, Features, EE4, Ticketing Management | 4 Comments »

Updated: Android & Apple Event App for Event Espresso 4

We’re happy to announce that we’ve recently released some updates to our Android and Apple event app. The latest round of event app updates include many new features, security fixes, and optimizations.

Latest Event App Updates

New features

  • Added a new UI to show registrations in group when scanning
  • Added a new UI for sorting registrations by name and registration date
  • Added a new UI for event sorting by name and date of event
  • Added a filter for paid/unpaid and approved/unapproved registrations
  • Added the name of datetime to the individual event screen
  • Added tabs tabs for today’s, upcoming, past, and all events
  • Added three new scanning modes (lookup attendee, continuous scanning, continuous check-in only)
  • Added a refresh button to the event details screen
  • Added currency formatting that is set on Event Espresso powered website
  • Added ability to auto-discover API URL (if you’ve changed your default API URL, the app should auto-discover the available API URL)
  • Added a link a link to our documentation page on the login page of the app
  • Added an alert if the payment has not been made when scanning

Fixes/Updates

  • Fixed issues with logging in to app if no events were published
  • Show a “no records found” message when there are no results in search, or otherwise
  • Exclude incomplete and trashed registrations
  • Don’t show events if unable to authenticate
  • Disallow check-in for other datetimes

Coming Soon

  • Use timezone offset from WP > Settings Timezone (we’re still working on updates to the REST API to support this feature)

Get Started Now

Download the Mobile Ticketing App | View Documentation

Android Event App Apple Event App

Requirements:

  • Event Espresso version 4.8.41+ (Works w/ Decaf & Regular)
  • WordPress version 4.5+
  • Apple: iOS version 9+
  • Android: KitKat version 4.1+
  • Optional: Ticketing add-on (required for scanning tickets)

Updating

Depending on your device settings, updates may, or may not be downloaded and installed automatically onto your device. If the app is not updated automatically, please visit the Android and Apple store on your device to initiate the update manually.

Troubleshooting

If you have trouble using the mobile event app, see our event app documentation page or contact us in the support forums.

Screenshots

Here are some screenshots from the latest version of the Event Espresso mobile event app:

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Event App for Check-in & Ticket Scanning Now Available for Event Espresso 4

The Event Espresso 4 check-in & ticket scanning event app is now available for Android and Apple devices!

Get Started Now

Download the Mobile Ticketing App | View Documentation

Android Mobile Event App Apple Mobile Event App

Requirements:

  • Event Espresso version 4.8.41+ (Works w/ Decaf & Regular)
  • WordPress version 4.5+
  • Apple: iOS version 9+
  • Android: KitKat version 4.1+
  • Optional: Ticketing add-on (required for scanning tickets)
Hey #EventProfs, @EventEspresso has a mobile app to check-in and scan #tickets on #WordPress Click To Tweet

Event App Overview

Event Overview - Check-in & Ticket Scanning Event AppSince our event app announcement back in February, our team has been busy building brand new event mobile apps for onsite check-in & ticket scanning. The new Event Espresso 4 event app allows you to transform your Android and/or Apple device into an onsite attendance management tool for events. Allowing event managers another option to manage check-ins at the door of their events.

Quickly check-in attendees and view information about your events and attendees. Built-in ticket scanning capabilities allow you to scan tickets (optional upgrade) at your classes, meetings, conventions, concerts, and everything in between. Event managers can also login to the website to view attendance records, generate an attendance list and export the list to a report in CSV format.

Benefits

Use the event app to check attendees in/out of events, view attendee/registration and event info. Additional benefits of using the Event Espresso 4 Event App at your event include:

  • No more messy attendee lists to deal with, just search for an attendee names and check them in from the app
  • Mobile Event App Registration OverviewSpeed up registrations at the door, by using your mobile device to scan attendees tickets (optional upgrade), instead of using your laptop and barcode scanner
  • Integrates in real-time with the attendee list in Event Espresso, within your own website
  • Easily view attendee/registration info, such as:
    • Attendee list per datetime
    • Ticket purchases
    • Payment status
    • Check-in status
  • Allows for multiple check-in “stations”. Eg, use multiple Android/iPhone devices to log into to the same attendee list so employees can check-in attendees using multiple different devices
  • Device-to-device QR Code scanning helps to keep your events “Green” by providing an environmentally friendly ticketing solution
  • Makes your organization efficient and innovative with easy access to event info, such as:
    • Event list
    • Venue info
    • Datetimes
    • Registration totals
    • Capacity statistics

Who is this for?

Anyone using Event Espresso 4 to manage events/classes and accepting registrations on their WordPress website can use this event app to scan tickets, monitor attendee access, view registration details, and more.

Install Now

Download the Mobile Ticketing Apps | View Documentation

Android Mobile Event App Apple Mobile Event App

Event Smart Customer?
You can use the event app with Event Smart, too. Just let us know so we can turn on your REST API feature.

Screenshots

Events Overview

The event app design team took a some extra time to give the event overview a few nice design updates this time around. Including the use of featured images, event descriptions, better datetime display, and selecting among multiple datetimes.

Event Overview - iPad - Check-in & Ticket Scanning Apps

Attendee Overview

The registration overview screen allows entry staff check-in/out the attendees from within the event app. If you allow your attendees to leave, then re-enter later, you can easily check the attendee out, then check them back in from the attendee overview screen. This also updates the check-in/out records in your website database.

ee4-app-attendee-overview

Check-in & Ticket Scanning

Ticket scanning allows entry staff to easily scan tickets at the door (EE4 Ticketing add-on required). When a ticket is scanned, a response is sent back to your event website checking that attendee into the event.

Ticket Scanner - Check-in & Ticket Scanning App  Successfull Check-in - Check-in & Ticket Scanning App

Ready to Get Started? Install Now

Download the Mobile Ticketing Apps | View Documentation

Android Mobile Event App Apple Mobile Event App

Sweet! Hey #EventProfs, @EventEspresso has a mobile app to check-in and scan #tickets on #WordPress Click To Tweet

Troubleshooting

If you have trouble using the event app, see our event app documentation page or contact us in the support forums.

Credits

The event app wouldn’t be possible without the work that was done by the WordPress REST API team, the Event Espresso Core Developers, and our new Event App Development team.

We also owe a big shout out to the Event Espresso community (customers, support team, third-party developers, and non-profits organizations) for believing in us for over 7 years.

Contribute

Help shape the future of Event Espresso mobile apps. If you’re a user or developer and would like to leave feedback about the Event Espresso mobile apps, contact us on our support forums. Your feedback is invaluable and helps us to improve the experience, each and every day.

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