Before choosing an event registration solution for your business, you need to dig deeper to see how it handles ticket fees, refunds, and policies. Here’s why:
- You have to be clear from the get-go with attendees about refunds and your refund policy if your business offers refunds.
- The policies of some event registration systems or services can define (and affect) your refund policies.
- The payment gateways you decide to offer will also have their own policies. For example, some payment gateway providers might not refund their transaction fees.
With this in mind, in this article, we’ll explain how Event Espresso handles ticket fees, refunds, and policies, and share some actionable tips and guidelines along the way.